Cannot access interface to submit reports in the WATS web client

Answered

Follow

Zawadi Svela

• February 08, 2024 10:35

When I enter the Operator Interface in the WATS web client, both icons that should allow me to construct and submit reports are greyed out. I am an admin in my system, so I assume it is not a permission problem. What then, could be the reason?

0

• Official comment

  

  Tommy Egeberg

  • February 13, 2024 08:14

  Hi Zawadi Svela.

  Please submit a support ticket and we will have look. https://support.virinco.com/hc/en-us/requests/new

  Comment actions Permalink
• 

  Zawadi Svela

  • February 13, 2024 09:12

  It works after first filling out a serial number. Not the flow I was expecting, I was expecting Report Type -> Serial Number(s). But I'll assume it is a design choice and not a bug, so no ticket is necessary

  0

  Comment actions Permalink

Please sign in to leave a comment.