Service incident, 2023-Jan-04 - RESOLVED

10:30 UTC | 2023-Jan-04

The certificate is now renewed and all account should run as normal. 

Please notify support@virinco.com if you still have related issues.

08:22 UTC | 2023-Jan-04

The certificate for skywats.com has expired, so customers will experience a warning message: Your connection isn`t private or WATS Clients may not connect. We are currently working to solve the issue.

Using the browser, you may click Advanced > Continue to NN.skywats.com (unsafe).

Workaround: use domain wats.com (yoursubdomain.wats.com) instead of skywats.com (reconnect WATS Client). The skyWATS.com URL may be deprecated in the future.

Root cause: Autorenewal of certificate failed.