16:27 UTC | 2023-November-29
Code changes passed internal tests. Hotfix queued to impacted instances.
12:00 UTC | 2023-November-29
Bugfix successfully implemented; currently awaiting completion of internal tests before proceeding with the deployment to impacted instances.
10:46 UTC | 2023-November-29
The root cause has been identified. Asynchronous operations on blob storage are encountering a deadlock, attributed to a code modification in the preceding hotfix.
07:37 UTC | 2023-November-29
Initiated investigation.
00:40 UTC | 2023-November-29
Received reports of customers experiencing difficulties uploading/downloading attachments in Root Cause Tickets.
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